Prescription renewal requests
To streamline the prescription renewal process and ensure accurate and timely refills, we kindly request that you initiate all renewal requests through your pharmacy. Please do not call or email our office directly for renewals. Instead, contact your pharmacy and ask them to fax a prescription renewal request to our office; your pharmacy already has our designated fax number. This method helps us maintain organized records and ensures we receive the specific information needed for your refill. Please ensure you make this request on your last remaining repeat to avoid any interruption in your medication. Allow our office up to 15 business days to process the renewal. If, after this timeframe, your pharmacy informs you that they have not received the renewed prescription information from our office, you are then welcome to contact us either by phone or email for assistance. This approach allows us to efficiently manage a high volume of requests and serve our patients effectively.